{"id":5075,"date":"2025-10-08T12:50:14","date_gmt":"2025-10-08T12:50:14","guid":{"rendered":"https:\/\/tirrenica.mapo.dev\/accessibilita-pmr"},"modified":"2025-11-07T11:11:35","modified_gmt":"2025-11-07T11:11:35","slug":"accessibility-for-prms","status":"publish","type":"page","link":"https:\/\/tirrenica.mapo.dev\/en\/accessibility-for-prms","title":{"rendered":"Accessibility for PRMs"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Societ\u00e0 Autostrada Tirrenica aims to guarantee quality service to all its customers with&nbsp;<strong>full respect for the rights of people with disabilities and reduced mobility<\/strong>&nbsp;to whom it ensures accessibility and the presence of adequate services in all its managed service areas, while committing to constantly update information on its digital channels, which can also be accessed using mobile devices.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In particular, in compliance with the obligations introduced by&nbsp;<strong>Resolution 132\/2024<\/strong>, Societ\u00e0 Autostrada Tirrenica commits to making available in the Service Areas of the managed sections, an adequate number of accessible parking spaces and toilets, in collaboration with the service providers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Societ\u00e0 Autostrada Tirrenica, to ensure easy accessibility to information on dedicated services, has activated specific telephone assistance &#8220;by providing an option (<strong>key 4<\/strong>) of the dedicated number for SAT customers&#8221;.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>There are 3 service areas on the highway: Savalano Ovest, Fine Est and Corneto Ovest*.&nbsp;<\/strong>The areas are equipped with toilet facilities and parking spaces reserved for people with disabilities or reduced mobility.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">* in granting access<br><br><strong>In particular:<\/strong><\/p>\n\n\n\n<article id=\"media-text-6a5f836acc6d8\"\n         class=\"mapo-blocks-media-text mb-7 mb-lg-8 bg-white rounded-5 overflow-hidden shadow-block \"\n         data-mapo-blocks\n>\n    <!--Image-->\n    <figure class=\"mapo-blocks-media-text__media mb-0 \">\n                    <img loading=\"lazy\" decoding=\"async\" width=\"1198\" height=\"1200\" src=\"https:\/\/tirrenica.mapo.dev\/wp-content\/uploads\/2025\/10\/esiti_2x.jpg\" class=\"mapo-blocks-media-text__image img-fluid w-100 object-fit-cover\" alt=\"\" srcset=\"https:\/\/tirrenica.mapo.dev\/wp-content\/uploads\/2025\/10\/esiti_2x.jpg 1198w, https:\/\/tirrenica.mapo.dev\/wp-content\/uploads\/2025\/10\/esiti_2x-300x300.jpg 300w, https:\/\/tirrenica.mapo.dev\/wp-content\/uploads\/2025\/10\/esiti_2x-1022x1024.jpg 1022w, https:\/\/tirrenica.mapo.dev\/wp-content\/uploads\/2025\/10\/esiti_2x-150x150.jpg 150w, https:\/\/tirrenica.mapo.dev\/wp-content\/uploads\/2025\/10\/esiti_2x-768x769.jpg 768w\" sizes=\"auto, (max-width: 1198px) 100vw, 1198px\" \/>            <\/figure>\n\n    <div class=\"mapo-blocks-media-text__text p-8\">\n        \n        <!-- Title -->\n                    <h3 class=\"mapo-blocks-media-text__title mb-6\">SAVALANO WEST SERVICE AREA<\/h3        \n        <!-- Description -->\n                    <div class=\"mapo-blocks-media-text__description fs-semi-lg\"><p><strong><em>A12 Genoa &#8211; Rosignano Marittimo &#8211; San Pietro in Palazzi direction ROSIGNANO Km 196 &#8211; between Collesalvetti and Rosignano Marittimo.<\/em><\/strong><\/p>\n<\/div>\n        \n                    <div class=\"mapo-blocks-media-text__details\">\n                                    <div class=\"d-flex gap-3 align-items-center border-bottom py-1\">\n                        <span class=\"text-primary flex-1 fw-semibold\">Toilets for people with disabilities or reduced mobility\t<\/span><span class=\"flex-1\">N. OIL: 1 FOOD: 1<\/span>\n                    <\/div>\n                                    <div class=\"d-flex gap-3 align-items-center border-bottom py-1\">\n                        <span class=\"text-primary flex-1 fw-semibold\">Parking spaces for vehicles for people with disabilities or reduced mobility<\/span><span class=\"flex-1\">N. 2<\/span>\n                    <\/div>\n                            <\/div>\n        \n        <!-- CTA -->\n            <\/div>\n<\/article>\n\n\n<article id=\"media-text-6a5f836acd273\"\n         class=\"mapo-blocks-media-text mb-7 mb-lg-8 bg-white rounded-5 overflow-hidden shadow-block  --text-media\"\n         data-mapo-blocks\n>\n    <!--Image-->\n    <figure class=\"mapo-blocks-media-text__media mb-0 \">\n                    <img loading=\"lazy\" decoding=\"async\" width=\"1198\" height=\"1200\" src=\"https:\/\/tirrenica.mapo.dev\/wp-content\/uploads\/2025\/10\/esiti_2x.jpg\" class=\"mapo-blocks-media-text__image img-fluid w-100 object-fit-cover\" alt=\"\" srcset=\"https:\/\/tirrenica.mapo.dev\/wp-content\/uploads\/2025\/10\/esiti_2x.jpg 1198w, https:\/\/tirrenica.mapo.dev\/wp-content\/uploads\/2025\/10\/esiti_2x-300x300.jpg 300w, https:\/\/tirrenica.mapo.dev\/wp-content\/uploads\/2025\/10\/esiti_2x-1022x1024.jpg 1022w, https:\/\/tirrenica.mapo.dev\/wp-content\/uploads\/2025\/10\/esiti_2x-150x150.jpg 150w, https:\/\/tirrenica.mapo.dev\/wp-content\/uploads\/2025\/10\/esiti_2x-768x769.jpg 768w\" sizes=\"auto, (max-width: 1198px) 100vw, 1198px\" \/>            <\/figure>\n\n    <div class=\"mapo-blocks-media-text__text p-8\">\n        \n        <!-- Title -->\n                    <h3 class=\"mapo-blocks-media-text__title mb-6\">FINE EAST SERVICE AREA<\/h3        \n        <!-- Description -->\n                    <div class=\"mapo-blocks-media-text__description fs-semi-lg\"><p><strong><em>RA12 Genoa &#8211; Rosignano Marittimo &#8211; San Pietro i Palazzi direction LIVORNO Km 200 &#8211; between Rosignano Marittimo and Collesalvetti.<\/em><\/strong><\/p>\n<\/div>\n        \n                    <div class=\"mapo-blocks-media-text__details\">\n                                    <div class=\"d-flex gap-3 align-items-center border-bottom py-1\">\n                        <span class=\"text-primary flex-1 fw-semibold\">Toilets for people with disabilities or reduced mobility\t<\/span><span class=\"flex-1\">N. OIL: 1 FOOD: 1<\/span>\n                    <\/div>\n                                    <div class=\"d-flex gap-3 align-items-center border-bottom py-1\">\n                        <span class=\"text-primary flex-1 fw-semibold\">Parking spaces for vehicles for people with disabilities or reduced mobility<\/span><span class=\"flex-1\">N. 2<\/span>\n                    <\/div>\n                            <\/div>\n        \n        <!-- CTA -->\n            <\/div>\n<\/article>\n\n\n<article id=\"media-text-6a5f836acd9f9\"\n         class=\"mapo-blocks-media-text mb-7 mb-lg-8 bg-white rounded-5 overflow-hidden shadow-block \"\n         data-mapo-blocks\n>\n    <!--Image-->\n    <figure class=\"mapo-blocks-media-text__media mb-0 \">\n                    <img loading=\"lazy\" decoding=\"async\" width=\"1198\" height=\"1200\" src=\"https:\/\/tirrenica.mapo.dev\/wp-content\/uploads\/2025\/10\/esiti_2x.jpg\" class=\"mapo-blocks-media-text__image img-fluid w-100 object-fit-cover\" alt=\"\" srcset=\"https:\/\/tirrenica.mapo.dev\/wp-content\/uploads\/2025\/10\/esiti_2x.jpg 1198w, https:\/\/tirrenica.mapo.dev\/wp-content\/uploads\/2025\/10\/esiti_2x-300x300.jpg 300w, https:\/\/tirrenica.mapo.dev\/wp-content\/uploads\/2025\/10\/esiti_2x-1022x1024.jpg 1022w, https:\/\/tirrenica.mapo.dev\/wp-content\/uploads\/2025\/10\/esiti_2x-150x150.jpg 150w, https:\/\/tirrenica.mapo.dev\/wp-content\/uploads\/2025\/10\/esiti_2x-768x769.jpg 768w\" sizes=\"auto, (max-width: 1198px) 100vw, 1198px\" \/>            <\/figure>\n\n    <div class=\"mapo-blocks-media-text__text p-8\">\n        \n        <!-- Title -->\n                    <h3 class=\"mapo-blocks-media-text__title mb-6\">CORNETO OVEST SERVICE AREA<\/h3        \n        <!-- Description -->\n                    <div class=\"mapo-blocks-media-text__description fs-semi-lg\"><p><strong><em>A12 Southbound Civitavecchia Porto-Tarquinia Km 66+000 &#8211; between Tarquinia and Civitavecchia Porto<\/em><\/strong><\/p>\n<\/div>\n        \n                    <div class=\"mapo-blocks-media-text__details\">\n                                    <div class=\"d-flex gap-3 align-items-center border-bottom py-1\">\n                        <span class=\"text-primary flex-1 fw-semibold\">Toilets for people with disabilities or reduced mobility\t<\/span><span class=\"flex-1\">N. OIL: 0 FOOD: 1<\/span>\n                    <\/div>\n                                    <div class=\"d-flex gap-3 align-items-center border-bottom py-1\">\n                        <span class=\"text-primary flex-1 fw-semibold\">Parking spaces for vehicles for people with disabilities or reduced mobility<\/span><span class=\"flex-1\">N. 2<\/span>\n                    <\/div>\n                            <\/div>\n        \n        <!-- CTA -->\n            <\/div>\n<\/article>\n\n\n<p class=\"mb-8 wp-block-paragraph\">On the Highway managed by SAT, at Km 68+500 of the Civitavecchia \u2013 Tarquinia section, in the southbound direction, there is also the Mignone Ovest Parking Area equipped with 1 parking space reserved for people with disabilities or reduced mobility.<\/p>\n\n\n\n    <details\n        class=\"mapo-blocks-collapse  mapo-blocks-collapse--standard\"\n                        data-mapo-blocks\n    >\n        <summary>\n            <h5 class=\"mapo-blocks-collapse__title fs-xl base-font-family fw-bold\">\n                PRM COMPENSATION            <\/h5>\n\n                    <\/summary>\n\n        <div class=\"mapo-blocks-collapse__description fs-lg text-primary\">\n            <p>If the information provided on our website does not comply with the services actually provided in parking and service areas, PRM shall be entitled to compensation (both drivers and passengers) for the following services:<\/p>\n<ol>\n<li>Dedicated PRM parking spaces<\/li>\n<li>Dedicated PRM restrooms<\/li>\n<li>Inefficiencies or faults preventing PRM from accessing services (e.g. ramp, stair lift, lift, etc.)<\/li>\n<\/ol>\n<p>A PRM is defined as any person with reduced mobility, due to a physical, mental, sensory or locomotor disability, whether permanent or temporary, such as, but not limited to:<\/p>\n<ul>\n<li>Wheelchair users;<\/li>\n<li>People with obvious walking difficulties;<\/li>\n<li>People with visual impairments;<\/li>\n<li>People with hearing impairments;<\/li>\n<li>People with severe cognitive disabilities.<\/li>\n<\/ul>\n<p>In the event of information discrepancies between the information provided in the &#8220;PRM Accessibility&#8221; section of our website and the actual conditions of accessibility and usability of the services offered in parking or service areas, the user may submit a complaint via the\u00a0<a href=\"https:\/\/servizialcliente.autostrade.it\/s\/webform\/reclami?language=en_US\" target=\"_blank\" rel=\"noopener\">complaints webform<\/a>\u00a0as reason for the complaint \u00a0by selecting the &#8216;Accessibility of services for PRM&#8217; item.<\/p>\n<p><strong>In addition to the mandatory fields, you must add, to the item &#8220;additional attachments\u201d:<\/strong><\/p>\n<ul>\n<li><strong>Self-certification of PRM status, specifying whether you are the driver or passenger (to be\u00a0<a href=\"https:\/\/www.tirrenica.it\/sites\/default\/files\/2025-06\/dichiarazione_sostitutiva_atto_di_notorieta_indennizzi%20%281%29.pdf\">included in the annexes<\/a>).<\/strong><\/li>\n<li><strong>Any evidence of the disruption (e.g. photographs &#8211; to be included in the annexes).<\/strong><\/li>\n<\/ul>\n<p>Societ\u00e0 Autostrada Tirrenica reserves the right to request additional information in the course of the investigation.<\/p>\n<p>Compensation regarding a mere information mismatch amounts to \u20ac 7.00 (a value comparable to the average annual toll processed on transits carried out on the entire national network in 2024), for each claim made and found to be true through checks on the actual information mismatch, carried out within the following 30 days from the report. It is provided ad personam\u00a0to the PRM user, whether they are a driver or a passenger.<\/p>\n        <\/div>\n\n        <!-- CTA -->\n            <\/details>\n","protected":false},"excerpt":{"rendered":"<p>Societ\u00e0 Autostrada Tirrenica aims to guarantee quality service to all its customers with&nbsp;full respect for the rights of people with&#8230;<\/p>\n","protected":false},"author":2,"featured_media":4970,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-5075","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/tirrenica.mapo.dev\/en\/wp-json\/wp\/v2\/pages\/5075","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tirrenica.mapo.dev\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tirrenica.mapo.dev\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tirrenica.mapo.dev\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/tirrenica.mapo.dev\/en\/wp-json\/wp\/v2\/comments?post=5075"}],"version-history":[{"count":0,"href":"https:\/\/tirrenica.mapo.dev\/en\/wp-json\/wp\/v2\/pages\/5075\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/tirrenica.mapo.dev\/en\/wp-json\/wp\/v2\/media\/4970"}],"wp:attachment":[{"href":"https:\/\/tirrenica.mapo.dev\/en\/wp-json\/wp\/v2\/media?parent=5075"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}